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here’s how NOT to get customer support:

• Call what should be not your first stop in getting phone support.
• Talk very fast and resist any attempts by the person on the phone to get answers to questions like “what sort of computer?” “what operating system?” “Did you do this xyz?”
• Say in a hissing kind of way “get me someone on the phone who knows something.”
• When asked “what?” repeat the previous statement.
• Hang up when the support person puts you on hold to see if they can get an answer for you.

y’all have a nice day now.